TERMS OF USE
Introduction
By accessing and using pureawakening.co (“the Site”), you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and others who access or use the Site. If you disagree with any part of the terms, you may not access the Site.
pureawakening.co is owned and operated by Mona Hassan, a sole trader registered in Barcelona, Spain. VAT number: ESY4596294B. All references to “we,” “us,” and “our” refer to Mona Hassan.
User Responsibilities
Users are responsible for ensuring that any content or material they submit to the Site complies with all applicable laws and regulations. Any misuse of the Site, such as unauthorized access, data tampering, or illegal activity, is strictly prohibited.
Event Tickets
By purchasing a ticket to any event through pureawakening.co, you agree to the specific conditions set for each event. Tickets are non-refundable but may be transferred to another date or person upon request, subject to availability. In the event of cancellation by the organizer, you may transfer your ticket to another event date or request a full refund.
Health and Safety Disclaimer
By participating in any event organized by Mona Hassan, you acknowledge that activities such as yoga, meditation, and breathwork may carry certain risks. Attendees should consult with a healthcare professional if they have any pre-existing medical conditions before participating. Participation is entirely voluntary and at your own risk. You agree that Mona Hassan and pureawakening.co shall not be held liable for any injuries or health issues that arise from participating in these events.
Modifications to the Terms
We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on the Site, and your continued use of the Site constitutes your acceptance of the new terms.
Intellectual Property
All content on this Site, including text, graphics, logos, and images, is the property of Mona Hassan and is protected by copyright laws. Unauthorized use of any content on this Site is strictly prohibited.
Limitation of Liability
Mona Hassan and pureawakening.co shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the Site, even if advised of the possibility of such damages.
PRIVACY POLICY
Information Collection
We collect personal information when you voluntarily provide it, such as during ticket purchases or event sign-ups. The types of information we collect include:
- First Name, Last Name
- Email address
- Phone number
- Payment details (processed through third-party providers like PayPal)
How We Use Your Information
We use your personal data to:
- Process and fulfill ticket orders
- Send email newsletters, event updates, promotional offers, and feedback requests (1-2 times a month)
- Respond to your inquiries and provide customer service
Data Storage & Security
We use third-party platforms such as WordPress and PayPal to store and process your data. These platforms employ security measures to protect your information, though no method of transmission over the internet is completely secure.
GDPR Compliance
In compliance with the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Request corrections or deletions of your data
- Object to the processing of your data
If you would like to exercise any of these rights, please contact us at connect@pureawakening.co.
Data Retention
We retain your data for as long as necessary to fulfill the purposes for which it was collected, with no specific end date.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties, except when required to comply with legal obligations or facilitate our services (e.g., payment processors).
REFUND POLICY
No Refunds
All ticket purchases are non-refundable. However, tickets may be transferred to another date or person upon request, subject to availability.
Event Cancellation
If an event is canceled by the organizer, you will be offered the option to either transfer your ticket to another event or receive a full refund. To process a ticket transfer or refund, please contact us at connect@pureawakening.co.
DISCLAIMER
General Information
The content provided on pureawakening.co is for general informational purposes only. While we strive to provide accurate information, we make no warranties regarding the completeness or accuracy of the content. Attendees should consult with a healthcare professional before making decisions based on information provided on this site or during events.
Health and Safety
All activities conducted during events, such as yoga, meditation, and breathwork, may carry inherent risks. Attendees participate at their own risk, and Mona Hassan will not be held liable for any injuries, illnesses, or damages that occur as a result of participating in these events.
External Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Mona Hassan. We are not responsible for the content, privacy policies, or practices of third-party websites.
Limitation of Liability
In no event shall Mona Hassan or pureawakening.co be liable for any damages, including direct, indirect, incidental, or consequential damages arising from the use of or inability to use the Site or services.
COMPLIMENTS & COMPLAINTS POLICY
Submitting Feedback
We appreciate your feedback, both positive and constructive. If you have compliments or complaints regarding our services, events, or website, please contact us at connect@pureawakening.co. We are committed to providing a positive experience and will address your concerns promptly.
Compliment Submissions
We love hearing from happy customers! Please share your positive experiences with us by contacting connect@pureawakening.co.